ABOUT US Since 1905, YWCA Kitchener-Waterloo has provided essential programs for women and children. Today, we provide programs in the areas of childcare, youth recreation, emergency and supportive housing for women, and prison-based counseling, speaking out on issues that affect women and families. YWCA Kitchener-Waterloo is a community-based, charitable organization and are governed by a 15 member volunteer Board of Directors. We are a member association of YWCA Canada, the largest women's multi-service organization in Our annual operating budget is approximately $4.2 million dollars. Revenue sources include program (60%), grants (24%), YWCA Kitchener-Waterloo has approximately 150 staff. Most, 65%, work in our Children's Services Department. 25% work in our Women's Services Department and 10% work in support departments including Administration, Finance, Philanthropy, Human Resources and Communications. Meeting the Accessible Customer Service Needs of our clients, visitors, and members of the public. YWCA Kitchener-Waterloo is committed to providing high quality, accessible customer service to our clients, visitors and members of the community. Documents relating to our accessible service policies, practices and procedures and our requirements under the Accessibility Standards for Customer Service, Ontario Regulation 429/07, can be downloaded in PDF format for review. Documents are also available upon request by calling 519-576-8856.
VISION STATEMENT |