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Feedback & Inquiries

We welcome your feedback about accessibility at YW Kitchener-Waterloo and invite your comments or questions by completing the YW Accessibility Feedback Form.

Alternatively, you may provide feedback, ask questions, or seek assistance in the following ways:

  • In person at any YW Kitchener-Waterloo program location.
  • In person at the administrative building located on the main floor at 153 Frederick Street, Kitchener, ON N2H 2M2.
  • By email: accessibility@ywcakw.on.ca
  • By telephone at 519-576-8856 ext. 117.   
  • By fax: 519-576-0129
  • By mail: YW Kitchener-Waterloo, 153 Frederick St., Kitchener, ON N2H 2M2.

We may need to contact you to provide further information. Please include:

  • Your name
  • Your affiliation (e.g. client, member of the public, volunteer, student, staff)
  • Contact information (telephone and/or email)
  • A brief summary of your feedback

All feedback will be reviewed and forwarded to the appropriate individual.